Legal

Privacy Policy

Last updated: January 2025

Introduction

Devclock ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including Devclock Resolve.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name when you contact us or sign up for our services.
  • Communication Data: Records of correspondence when you contact us via email or our contact form.
  • Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.
  • Usage Data: Information about how you use our website, including pages visited and time spent on pages.
  • Service Data: Information related to the services we provide, including project details, requirements, and deliverables.

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To communicate with you about projects, updates, and support
  • To respond to your inquiries and requests
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., hosting, email services, payment processing).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For client engagements, we typically retain project-related data for a reasonable period after the engagement ends to support ongoing relationships and potential future work.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise any of these rights, please contact us at support@devclock.com.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. We use Cloudflare Turnstile for form security, which may set cookies necessary for its operation.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Devclock
Email: support@devclock.com

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